Has your Windows computer suddenly crashed, stopped working, or is refusing to boot? If so, you might encounter the "Your PC ran into a problem and needs to restart" mistake.

This is a common and generic PC fault, oft referred to as the "bluish screen of death". We're going to talk you through every step of this error: what it means, how to know what your specific PC problem is, and how to prepare that outcome.

What Is the "Your PC Ran Into a Problem and Needs to Restart" Error?

your pc ran into a problem and needs to restart error

Above is a picture of the "Your PC ran into a trouble and needs to restart" fault screen. It's often called the "blue screen of death" (or BSOD) error---you can figure out why!

This case says, "Nosotros'll restart for yous". The screen might also say "We're simply collecting some fault info, and and so nosotros'll restart for you lot".

This error screen usually happens when your computer has shut down or restarted unexpectedly, or if something is stopping information technology booting.

At the acme of the screen is a sad face, followed by the problem bulletin. Next, a line reads:

For more information most this event and possible fixes, visit https://world wide web.windows.com/stopcode

Type this URL into your internet browser and it'll take yous to Microsoft's back up page. Since these errors can occur for a diversity of issues, the support on this page is generic rather than specific to your problem. You can as well scan the QR code (that'due south the department on the bottom left) on your phone to exist taken to the same page.

The most pertinent function of this screen is at the lesser where it lists a "Cease lawmaking". In our example, the cease code is "BAD_SYSTEM_CONFIG_INFO". Yours might be something different. That's considering a finish code is an identifier that helps understand why you received this error in the get-go place.

Y'all should write down this stop code and then that you can refer to it later. If you're in an organization, take this stop code to your local ambassador so they tin help diagnose the problem.

If yous're a home user, contact Microsoft support, follow their automatic aid, then when yous get through to an agent yous can requite them the stop code.

There are hundreds of possible stop code errors. Some other examples are:

  • CRITICAL_PROCESS_DIED
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • IRQL_NOT_LESS_OR_EQUAL
  • VIDEO_TDR_TIMEOUT_DETECTED
  • PAGE_FAULT_IN_NONPAGED_AREA
  • SYSTEM_SERVICE_EXCEPTION
  • DPC_WATCHDOG_VIOLATION

How to Gear up Specific Stop Code Errors

Nosotros accept written manufactures on how to fix specific cease code errors. If you run across your error listed below, click it to visit that article. If yours isn't listed, continue reading for some full general troubleshooting advice.

  • SYSTEM_SERVICE_EXCEPTION / class="st">0x0000003B
  • WHEA_UNCORRECTABLE_ERROR / 0x0000124
  • CRITICAL_PROCESS_DIED / 0x000000EF
  • UNMOUNTABLE_BOOT_VOLUME / class="st">0x000000ED
  • MEMORY_MANAGEMENT / class="st">0x0000001A

How to Prepare a "Your PC Ran Into a Problem and Needs to Restart" Error

As discussed, in that location are so many reasons why you lot might see a "Your PC ran into a problem and needs to restart" mistake, which means it'southward not possible to provide the guaranteed solution. However, there are things that are more likely to cause these errors. Every bit such, follow these troubleshooting steps and information technology might fix the problem.

1. Unplug External Hardware

Have you recently plugged in a new external drive, mouse, keyboard, or similar to your calculator? If so, this could be causing the problem.

Unplug everything that yous don't need and encounter if the problem goes away. If it does, plug one device in, restart, and see if everything remains stable. Repeat this process until yous identify the faulty hardware, then contact the manufacturer.

2. Uninstall Recently Added Software

uninstall a program on windows 10

Software that you download and install can cause unexpected problems. If you receive the blue screen mistake after y'all have recently installed something, you should remove information technology. This can often happen with antivirus software.

To uninstall a program, press Windows key + I to open up Settings. Click Apps. This brings up a list of all your installed programs. On the Sort past dropdown, click this and change it to Installation date.

At present the virtually recently installed programs volition appear at the summit. To remove one, select it from the listing and click Uninstall.

3. Rollback Drivers

open the device manager properties

A driver is a slice of software that helps Windows x control hardware. For example, your graphics card, printer, and network adapter all utilize drivers.

Drivers update periodically to ensure compatibility with the latest version of Windows 10. However, sometimes a commuter update can suspension your system. As such, you lot may demand to roll dorsum a commuter update---that is, become back to a previous version.

To do this, press Windows key + X and clickDevice Manager. This tool shows categories likeDisplay adaptors andMonitors, which you tin candouble click to expand and see the devices inside.

Right click a device and click Properties > Commuter. Look at the Driver Date, as this will tell you when the driver was last updated. If the date coincides with when yous started having trouble, click Coil Back Driver (if available) or Uninstall Device (the device will reinstall when y'all restart).

iv. Update Windows x

Windows 10 May 2019 Windows Update

Windows 10 should keep itself updated automatically, merely there might exist an update in the download queue that hasn't processed.

Keeping Windows 10 updated is important considering it means you will benefit from the latest features and issues fixes. Your bluish screen error might be happening considering of software or hardware incompatibility that has been solved in a contempo update.

To bank check, press Windows key + I to open Settings and click Update & Security > Check for updates. If there are any updates, follow whatsoever prompts to download and install them immediately.

More Help and Troubleshooting Tips

If the advice above hasn't helped y'all go rid of the "Your PC ran into a trouble and needs to restart" error, don't worry. We take a whole other guide packed with more support on how to solve the blue screen of death.

Hopefully, this has helped you understand the pregnant of the "Your PC ran into a trouble and needs to restart" error and guided you towards relevant support.

If you nonetheless need help and are an avant-garde user, yous tin can solve blueish screen errors using third-party programs.

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Joe Keeley (883 Articles Published)

Joe was built-in with a keyboard in his hands and immediately started writing near technology. He has a BA (Hons) in Business organisation and is now a full-time freelance writer who enjoys making tech elementary for everyone.

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